Privacy Policy

At Chaudhry’s Cash & Carry, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, make a purchase, or engage with us in other ways.

By using our website, you agree to the terms outlined in this policy.

1. Data Collection

We collect various types of personal data to ensure a smooth and efficient shopping experience. The types of data we may collect include:

  • Personal Identification Information:
    This may include your name, email address, phone number, and mailing address. We collect this information when you create an account, place an order, or contact customer service.
  • Payment Information:
    We collect payment details such as credit card numbers, PayPal information, and billing addresses when you make a purchase. This information is processed securely by our payment gateways.
  • Order Details:
    We gather information related to your orders, such as products purchased, delivery information, and order history.
  • Device and Browsing Information:
    This includes information such as your IP address, browser type, operating system, and browsing activity on our website. This helps us improve your shopping experience.
  • Customer Communication:
    If you contact us through email, chat, or phone, we may store these interactions for customer service purposes and to improve our service.

How We Use Your Data:

  • To process and fulfill orders.
  • To communicate with you regarding your order status, updates, and promotions.
  • To enhance our website’s functionality and user experience.
  • For marketing purposes (with your consent).
  • To handle customer support inquiries and resolve issues.

2. Data Protection

At Chaudhry’s Cash & Carry, we are committed to keeping your personal data safe. We implement a variety of security measures to ensure your data is protected, including:

  • Encryption: Your payment information and sensitive data are encrypted using Secure Socket Layer (SSL) technology during transmission.
  • Access Control: Only authorized personnel have access to your personal data, and we use strict access control policies to prevent unauthorized access.
  • Secure Payment Processing: We work with trusted third-party payment processors to handle your payment information securely.

While we take every reasonable precaution to protect your data, please be aware that no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are dedicated to doing our best to protect your information.

3. Third-Party Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

  • Payment Processors:
    To complete your purchase, we share your payment information with trusted third-party payment providers (e.g., PayPal, credit card processors) who handle payment transactions securely.
  • Shipping Partners:
    We share your delivery address and order details with trusted shipping and logistics partners (e.g., Royal Mail, DPD, FedEx) to ensure your order is delivered correctly.
  • Marketing Partners:
    With your consent, we may share your data with third-party marketing partners for targeted advertisements and promotions. You can opt-out of marketing communications at any time.
  • Legal Compliance:
    We may share your data if required by law, such as in response to a subpoena or other legal requests.
  • Service Providers:
    We may share your data with third-party service providers who help us with website hosting, customer service, email communications, and analytics.

Third-Party Websites:
Our website may contain links to external websites, including social media platforms. These sites are governed by their own privacy policies, and we encourage you to review them before sharing any personal information.

4. Cookies

We use cookies to enhance your shopping experience and to analyze the usage of our website. Cookies are small text files that are stored on your device when you visit our site. They allow us to remember your preferences and track your activity.

  • Types of Cookies We Use:
    • Essential Cookies: These are necessary for the basic functioning of the website (e.g., shopping cart functionality, user login).
    • Performance Cookies: These help us analyze how visitors use our site, so we can improve the user experience.
    • Functional Cookies: These allow us to remember your preferences (e.g., language selection, shipping address) across sessions.
    • Targeting/Advertising Cookies: These cookies track your browsing habits to provide you with relevant advertisements on third-party sites.

By using our website, you consent to the use of cookies. You can manage your cookie preferences in your browser settings. However, please note that disabling certain cookies may affect your experience on our site.

5. User Rights

As a user, you have the following rights regarding your personal data:

  • Access:
    You have the right to request a copy of the personal data we hold about you. To do so, please contact us at support@chaudharycashandcarry.com.
  • Correction:
    If any of the information we hold about you is incorrect or outdated, you have the right to request corrections.
  • Deletion:
    You have the right to request the deletion of your personal data. Please note that certain information may be retained if required for legal reasons (e.g., transaction records for accounting purposes).
  • Withdrawal of Consent:
    If you’ve previously given us consent to use your data for marketing purposes, you can withdraw that consent at any time by opting out of marketing communications.
  • Object to Processing:
    If you believe that your data is being processed unlawfully, you have the right to object to the processing of your personal data.
  • Data Portability:
    In some cases, you have the right to receive your personal data in a commonly used, machine-readable format and transfer it to another organization.

To exercise any of these rights, please contact us at support@chaudharycashandcarry.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates to this policy will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Thank you for trusting Chaudhry’s Cash & Carry with your personal information. Your privacy is important to us!

This Privacy Policy is designed to be comprehensive and transparent, outlining how Chaudhry’s Cash & Carry handles customer data, from collection to protection, and providing clear guidance on user rights. Let me know if you need further customization!

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